Shipping policy
We at Lynira know how important it is to get your orders to you fast and in top shape. We take great care to package and send your order properly because of this. You can be confident that we are making every effort to deliver your order to you as quickly as possible. Please take into consideration any holidays that can affect shipping times.
Shipping Destinations:
We currently offer shipping within the United Kingdom.
What if I live in a different country?
Currently, we do not ship outside of the United Kingdom. We apologize for any inconvenience caused.
Order Processing or Handling Time:
Once your order is placed, it will undergo processing before shipment. Our dedicated team works diligently to ensure your order is processed promptly and efficiently. Order processing typically takes 1 to 2 business days (Monday to Friday), but please allow additional time during peak seasons or holidays.
Transit Time:
Transit Time is 3 to 5 Business days (Monday to Friday)
Products Total Delivery Time or Actual Arrival Time = Processing Time + Transit Time
We use this timeframe as a precaution to ensure your order is delivered on time, but in most cases, orders arrive well before the maximum time frame.
Shipping Cost:
We give free shipping on all orders in the United Kingdom.
Order Cut-Of Time:
Order cut-off time 05:00 PM (GMT) Greenwich Mean Time (London)
Delivery Terms:
We mainly use DHL to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.
Tracking:
We offer tracking so you can follow its adventures until it reaches you.
Can I change the shipping address after placing an order?
We will start working immediately after your order. Unfortunately, we cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 48 hours of placing your order at support@lynira.com or call us at +44 7426120219.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@lynira.com.
What if my item is lost in transit?
While we hope this never occurs, if your item does not make it to you, please reach out to us at support@lynira.com, and we will work to resolve the issue.
Out-of-Stock Items
While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it. Items are not charged to your credit card until they are shipped.
Undeliverable Packages:
Suppose a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer. In that case, the customer will be responsible for additional shipping costs incurred when reshipping the package.
Happy shopping, and keep those smiles coming!
Contact Information:
Email: support@lynira.com
Phone: +44 7426120219
Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.
Support: Monday to Friday between 9:00 am to 5:00 pm.